AOLIN OFFICE CONSUMABLES CO., LIMITED
Guarantee and service
1. 100% pre-tested before leaving the factory
2. All our products are performing well on original printer
3. 1:1 replacement for any defective caused by our factory
4. Specialized manufacturer with 19-years experience
5. Excellent customer service and technical support
6. Strict quality control system and professional R&D department
All products go through as following professional test before delivery the factory
1. Mechanical test to ensure the toners smooth operation without noise to meet with ISO standards.
2. Environment protection test to ensure toners' environmental safe.
3. Duration test to ensure toners can last more one year.
4. Difficult conditions tests such as abnormal temperature, air pressure, strong sun light and rough transportations tests to ensure the printing quality remains high.
5. Printing quality test to ensure the printing is real black, sharp, no slur and won't fade.
6. Capacity test to ensure the number of printed pages is the same as the ones of original manufacturers
FAQ:
Q1: What are your product warranty?
A: We guarantee our product is high precision fit for its normal user purposes and is free from defects in materials or workmanship. Equal to the OEM in copy yield and density.
Q2: What's the MOQ (minimum order quantity)?
A: Generally our MOQ is no limited. Please have more discussion with us.
Q3: What type of shipment will you use?
A: We usually shipping the small orders by Express or by air, delivery time is 3-7 working days. If the order quantity is large, we will ship the goods by sea, the delivery time is 12-15 working days.
Q4: What packing do you use?
A: Our own neutral packages, or customized packages.
Q5: How much are the shipping cost?
A: Shipping cost is charged by the package's weight or volume weight, and related to the shipping methods you choose and your destination.
Q6: How to order?
Step 1. Please send us an complete inquiry list or purchase list, we'll provide you a complete quotation sheet.
Step 2. Confirming the order after we make every details clear with our sales, we'll make you a proforma invoice (PI).
Step 3. Starting production after your payment or deposit.
Step 4. Arranging shipment with your own forwarder or our shipping agent.
Step 5. Please check all goods are in good contidion after the goods received .
Step 6. If you need any technical support or after sales service, please contact us timely.
